Privacy Policy

Effective Date: 11/03/2025
Last Updated: 11/03/2025

Welcome to Automotive Trucking LLC dba MoveVehicles.com Auto Transport (“MoveVehicles,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit www.MoveVehicles.com, use our mobile applications, or engage with our services (collectively, the “Services”).

BY USING THE MOVEVEHICLES.COM WEBSITE OR SERVICES, YOU AGREE THAT ANY DISPUTES OR CLAIMS ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE, THE SERVICES, OR THESE TERMS & CONDITIONS, SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, RATHER THAN IN COURT, EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT.

THIS AGREEMENT TO ARBITRATE APPLIES TO ANY CLAIM, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY. YOU AND MOVEVEHICLES.COM AGREE TO WAIVE ANY RIGHT TO A TRIAL BY JURY.

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Overview and Scope

This Privacy Policy applies to all data collected through MoveVehicles.com, related mobile apps, APIs, email communications, or any digital property owned or controlled by MoveVehicles.com.

This Policy governs how we handle information about visitors, registered users, buyers, sellers, transporters, and other participants on our platform.

2. Information We Collect

We collect information in several ways to provide, improve, and secure our Services. Information may be collected directly from you, automatically through your device, or from third-party sources.

A. Information You Provide to Us

When you use our Services, you may provide:

Contact information (name, email address, phone number, mailing address)
Account credentials (username, password)
Vehicle information (VIN, make, model, year, description, photos)
Payment information (credit/debit card number, billing address, payment processor data)
Communications (messages, emails, chats, customer service interactions)
Identity verification data (driver’s license, government-issued ID, if required)

B. Information We Collect Automatically

When you visit or interact with our website, we automatically collect:

Device information: IP address, browser type, operating system, device identifiers
Usage data: pages visited, clicks, referring URLs, time spent, and error logs
Location data: approximate or precise location when you enable GPS or location services
Cookies and tracking technologies: We use cookies, web beacons, and similar technologies to enhance user experience and analyze traffic patterns.

C. Information from Third Parties

We may collect data from:

Service providers (payment processors, analytics tools, advertising partners)
Public databases or social media if you link or interact with those platforms
Vehicle history or verification services used to confirm listing accuracy

3. How We Use Your Information

We may use your information to:

Provide and operate Services — process listings, facilitate vehicle transport, manage accounts
Verify identity and prevent fraudulent activity
Process payments and maintain transaction records
Communicate with users about listings, services, and inquiries
Improve and personalize the website experience and recommendations
Comply with legal obligations or respond to lawful requests
Send marketing and promotional materials (only with your consent)
Conduct research and analytics to optimize operations

4. How We Share Your Information

We do not sell your personal information. However, we may share it with trusted entities as outlined below:

Service Providers: Payment processors, analytics providers, email delivery services, hosting companies, and fraud prevention partners.
Business Partners: Vehicle listing networks, transport companies, or inspection providers.
Legal Authorities: When required by law, subpoena, or to protect legal rights.
Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that process.

All partners and vendors are bound by confidentiality and data protection agreements.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.

Types of Cookies:

Essential Cookies: Required for core site functionality (login, security).
Performance Cookies: Collect data on page usage and response times.
Functional Cookies: Remember preferences and language settings.
Advertising Cookies: Deliver relevant ads and track campaign effectiveness.

You can control cookies through your browser settings. Opting out may affect functionality.

6. Data Retention

We retain personal information as long as necessary for business, legal, or contractual purposes, including:

Maintaining transaction records
Meeting legal retention obligations
Resolving disputes and enforcing agreements

When data is no longer needed, it is securely deleted, anonymized, or archived.

7. Data Security

MoveVehicles.com uses administrative, technical, and physical safeguards such as:

Encryption (SSL/TLS) during data transmission
Firewalls and intrusion detection systems
Limited employee access based on role
Regular security audits and vulnerability testing

Despite our efforts, no system is completely secure. You acknowledge and accept this inherent risk when using online services.

8. Your Privacy Rights

Depending on your jurisdiction (such as under CCPA, GDPR, or Virginia CDPA), you may have rights including:

Access to your personal information
Correction of inaccurate information
Deletion (“right to be forgotten”)
Data portability
Restriction or objection to processing
Opt-out of targeted advertising or data sale (if applicable)

To exercise your rights, contact info@movevehicles.com and include verification details (such as email address or account ID).

9. Children’s Privacy

MoveVehicles.com is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided information, please contact us immediately for deletion.

10. Third-Party Services and Links

Our website may link to third-party platforms (such as payment processors, listing partners, or advertisers). We are not responsible for their privacy practices or content. You should review their policies before sharing any personal data.

11. International Data Transfers

MoveVehicles.com operates primarily within the United States. If you access our Services internationally, your data may be transferred to and processed in the U.S., which may have different data protection laws.

We use safeguards such as Standard Contractual Clauses (SCCs) and data processing agreements to ensure compliance.

12. Arbitration and Dispute Resolution

A. Agreement to Arbitrate

You and MoveVehicles agree that any dispute, claim, or controversy arising out of or relating to this Privacy Policy, Terms of Service, or your use of the Services shall be resolved exclusively through binding arbitration, rather than in court, except that small claims may be brought in a qualifying jurisdiction.

B. Governing Rules

Arbitration shall be conducted under the American Arbitration Association (AAA) using its Consumer Arbitration Rules. The arbitration may be held virtually, by telephone, or in the county of your residence, unless otherwise mutually agreed.

C. Individual Basis Only

You agree to resolve disputes only on an individual basis, not as part of any class, collective, or representative action. Class arbitration and class actions are expressly waived.

D. Arbitration Fees

Each party shall bear its own costs and attorneys’ fees unless the arbitrator determines otherwise under applicable law.

E. Governing Law

This Privacy Policy is governed by the laws of the State of New Jersey, without regard to its conflict of laws principles.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted with a revised “Effective Date.” Continued use of our Services constitutes your acceptance of any modifications.

14. Contact Information

If you have questions, concerns, or privacy-related requests, contact us at:

Automotive Trucking LLC dba MoveVehicles.com Auto Transport
Email: info@movevehicles.com
Phone: 000-000-0000
Address: 1004C State Route 33, Freehold NJ 07728

Notice to California Residents

California Privacy Notice

Automotive Trucking LLC dba MoveVehicles.com

Effective Date: 11/03/2025

This California Privacy Notice supplements the MoveVehicles.com Privacy Policy and applies solely to residents of California, in compliance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). It explains your rights regarding personal information and how MoveVehicles.com (“we,” “us,” “our”) collects, uses, and shares it.

1. Categories of Personal Information We Collect

In the past 12 months, we have collected the following categories of personal information from California consumers:

- Identifiers: Name, address, email, phone number, IP address, account username — for account creation, communication, and transactions.

- Customer Records: Billing address, payment card details, transaction history — for payment processing and fraud prevention.

- Commercial Information: Vehicle listings, purchase history, services purchased — for providing and personalizing services.

- Internet/Network Activity: Browsing data, device information, interaction logs — for analytics and performance improvement.

- Geolocation Data: Approximate or precise location (if enabled) — for localized listings and fraud detection.

- Audio, Visual, or Communication Data: Support calls, messages, chat logs — for customer service and recordkeeping.

- Professional or Employment Data: Business contact information (for partners or transporters) — for service coordination and compliance.

2. Sources of Personal Information

- Directly from you when you create an account, make inquiries, or complete transactions.

- Automatically from your interactions with our website (cookies, analytics, log data).

- From third parties such as payment processors, business partners, and data verification providers.

3. How We Use Personal Information

- To provide and manage our services, including vehicle listings and transport facilitation.

- To process payments, verify identity, and prevent fraud.

- To comply with legal obligations and enforce agreements.

- To communicate with you and improve our services.

- To personalize your experience and deliver relevant content or offers.

4. Sale or Sharing of Personal Information

We do NOT sell personal information for monetary consideration. Certain activities such as cross-platform advertising may constitute "sharing" under CPRA. You may opt out of data sharing by emailing privacy@movevehicles.com.

5. Retention of Personal Information

We retain personal information as long as reasonably necessary to fulfill the purposes described above, comply with laws, and resolve disputes.

6. Your California Privacy Rights

As a California resident, you have the following rights under CCPA and CPRA:

- Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected.

- Right to Delete: Request deletion of your personal information, subject to certain exceptions.

- Right to Correct: Request correction of inaccurate personal information.

- Right to Opt-Out: Opt-out of the sale or sharing of personal data.

- Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights.

7. Exercising Your Rights

You can exercise your California privacy rights by contacting us via:

- Email: privacy@movevehicles.com

- Phone: [Insert Toll-Free Number]

- Mail: [Insert Business Address]

We will verify your request by matching identifying information with our records. Authorized agents may also submit requests with proper documentation.

8. Sensitive Personal Information

We do not use or disclose sensitive personal information (such as government IDs or precise geolocation) for purposes other than those permitted under California law.

9. Changes to This Notice

We may update this California Privacy Notice periodically to reflect legal or operational changes. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this California Privacy Notice or our data practices, please contact us at:

MoveVehicles.com

Email: privacy@movevehicles.com

Phone: [Insert Phone Number]

Address: [Insert Business Address]